You will be responsible for:
- Customer Event management
- Customer Incident management
- Customer Problem management
- Customer Order Handling
To be successful in the role you must have:
- Knowledge sharing & collaboration skills.
- Problem solving & creative thinking.
- Ericsson knowledge.
- Delivering results & meeting customer expectations
- Working with people.
- Manage instructions & procedures.
- Applying expertise & technology.
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Experience: 1-2 years